Resources

Documentation

Finger Manager documentation explains product concepts, workflow structure, role models, implementation planning, and operating references so enterprise teams can understand the system before deployment and maintain clear, sustainable workflows after launch. Finger Manager is the management product in the Finger Grid ecosystem, developed and operated by Sargia Inc. for brokers, IB networks, trading operations teams, customer service teams, risk teams, and compliance teams.

Documentation

01

Product Concepts

Understand Finger Manager's core positioning, system boundary, and product capabilities. Finger Manager is not a trading front end or a financial service provider. It is operations management software for internal enterprise teams, helping teams organize client management, approval flows, KYC follow-up, permissions, risk alerts, reporting queues, and collaboration in one system.

  • Recommended readers: executives, product owners, operations leads, IT and implementation teams, compliance teams, and risk teams.
02

Workflow Structure

Understand how Finger Manager organizes day-to-day internal operations. The documentation describes common workflow structures such as client onboarding, KYC review, deposit review, withdrawal review, account status changes, risk event handling, report exports, and team task assignment.

  • A workflow usually includes a task source, processing role, review steps, status changes, operation records, notifications, and follow-up tracking.
  • Standardized workflows reduce manual communication cost and make every operational action recorded, traceable, and reviewable.
03

Role Model

Understand permission relationships between teams and members in Finger Manager. Organizations can configure roles such as administrator, operations user, customer service user, KYC reviewer, finance reviewer, trading operations user, risk reviewer, and management user according to their internal structure.

  • Role model documentation covers account and member structure, team and department relationships, role permission settings, data visibility, approval and processing permissions, operation records, and audit trails.
  • Organizations can configure permissions so members only access and process business content within their responsibilities.
04

Implementation Planning

Plan system configuration and launch preparation before formal use. Implementation planning covers business scenario confirmation, team role mapping, module selection, data field planning, external system integration, permission model design, rollout sequence, and internal training recommendations.

  • Finger Manager can work with Finger Trader, MT4/MT5, existing enterprise systems, and external services. Organizations do not have to replace existing systems and can connect Finger Manager as an operations management layer.
05

Operating Reference

Provide operating and management references for teams that use Finger Manager every day. Operating references include common scenarios, collaboration suggestions, task handling methods, exception handling, report review, data tracking, and mobile app usage.

  • Common topics include managing client records, following KYC status, reviewing deposit and withdrawal workflows, viewing team tasks, handling risk alerts, exporting operational reports, and using the mobile app for notifications and task handling.
06

Who Should Read This

Management teams can understand how Finger Manager helps build a unified operations management system and improves transparency, processing efficiency, and team collaboration. Operations teams can learn how to handle customer service, review queues, task follow-up, report exports, and day-to-day workflows.

  • Risk and compliance teams: review risk alerts, KYC status, permission changes, audit records, and exception handling flows.
  • IT and implementation teams: understand integration methods, permission planning, data structures, API integration, and launch preparation.
  • IB and partner management teams: understand client ownership, team structure, performance tracking, and collaboration workflows.
07

Recommended Reading Path

If you are new to Finger Manager, read in this order: Product Concepts, Role Model, Workflow Structure, Implementation Planning, Operating Reference, API Reference, and Security.

  • This path explains the overall positioning first, then moves into configuration, implementation, and daily operating details.
08

How This Relates to Other Resources

If you need to connect Finger Manager with internal systems, trading systems, customer systems, or third-party services, review the API Reference. For product updates, module changes, and workflow improvements, review Release Notes. For access control, permission management, audit trails, and environment security practices, review Security. If you need help during use, use the Help Center to find support entry points or contact the service team.

  • Finger Manager documentation will continue to cover product capabilities, module guidance, workflow examples, implementation suggestions, and operating references.
  • Evaluation stage: read Product Concepts and Implementation Planning. Deployment stage: read Role Model, Workflow Structure, and API Reference. Usage stage: read Operating Reference, Help Center, and Release Notes. Review stage: read Security, Terms of Service, Privacy Policy, and Refund Policy.